Capital House

Opem was commissioned by EPAM, a leading property asset management company, to design, install, and maintain advanced security systems for Capital House, a landmark commercial property. The project included the deployment of Maxxess access control solutions, state-of-the-art CCTV, and remote monitoring services to enhance the building’s security infrastructure.

Client

EPAM FM Services Ltd

LOCATION

Capital House, 25 Chapel Street, London NW1 5DH

ABOUT CAPITAL HOUSE

Capital House, prominently located at the corner of Edgware Road and Marylebone Road, is a 137,000 sq ft office building spread over sixteen storeys. Originally constructed in the early 1960s and refurbished in 1990, the building faced significant challenges by 2012/2013. With its facilities outdated, the building was 90% vacant, necessitating a comprehensive refurbishment to attract new tenants and revitalise its market appeal.

ABOUT THE PROJECT

EPAM effectively lead the refurbishment project, overseeing the renovation of the reception area and the systematic refit of the office spaces on each floor. Their goal was to breathe new life into Capital House, ensuring it met modern standards and attracted high-quality tenants. To achieve this, they enlisted Opem to manage the building’s security needs.

Opem was tasked with creating a robust security plan tailored to the specific needs of Capital House. 

Access Control: This plan included the installation of Maxxess access control solutions, ensuring secure and efficient access management throughout the building.

CCTV Installation: High-definition CCTV cameras were installed to provide comprehensive surveillance coverage. These cameras were strategically placed to monitor key areas and ensure real-time security.

Remote Monitoring: Opem’s in-house control room took on the responsibility of remote monitoring, providing 24/7 surveillance and quick response capabilities. This service added an additional layer of security, ensuring constant vigilance over the premises.

Maintenance Services: In addition to the installation, Opem is committed to ongoing maintenance of the security systems, ensuring their optimal performance and longevity.

THE CHALLENGE

The project presented several key challenges:

  • Budget Management: Ensuring the security installation remained within budget constraints was critical. Opem leveraged cost-effective solutions without compromising on quality.
  • Quick and Effective Response: The ability to respond swiftly and effectively to any issues was essential. Opem’s efficient processes and the responsive team ensured the timely completion of the project.
  • Adaptability: The varied styles within the building required flexible solutions. Opem’s expertise enabled them to deliver customised security measures that met the unique needs of each area.
  • Efficiency and Timeliness: Delivering the project on time and maintaining efficiency throughout were paramount. Opem’s meticulous planning and execution ensured all milestones were achieved within the set timelines.

Opem has established itself as the go-to company for delivering high-quality security solutions efficiently and on budget, with a can-do attitude that ensures client satisfaction.

THE RESULTS

The refurbishment and enhanced security measures had a transformative impact on Capital House. Within 12 months of the project’s completion, the building achieved 100% occupancy with significantly enhanced rental levels. The modernised security infrastructure contributed to the building’s appeal, providing prospective tenants with confidence in the safety and security of their workspace.

The partnership between Opem and EPAM on the Capital House project underscores the importance of advanced security solutions in property management. Opem’s expertise in designing, installing, and maintaining cutting-edge security systems played a crucial role in the successful revitalisation of Capital House, ensuring its status as a prime commercial property in London.

We are absolutely delighted with the professional approach and successful deployment of the security systems by Opem. The seamless integration of the Maxxess access control system, CCTV, and remote monitoring has set a new standard for security within our properties. Their commitment to excellence and attention to detail have significantly enhanced the safety and security of our building. As a result, we continue to engage Opem for all our security installation and maintenance needs. We highly recommend Opem for their outstanding service and expertise.

Matthew Potter | Director at Epam
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