Opem Revolutionises Access Control for Fora: A Comprehensive 15-Location Upgrade
In the ever-evolving landscape of commercial real estate, adaptability and seamless integration are paramount. Fora, a distinguished provider of premium workspace solutions, recently faced this challenge head-on following its acquisition of The Office Group. This strategic move added 15 new commercial properties to their already impressive portfolio, but it also presented a significant hurdle: the need to unify two disparate access control systems across all locations. Recognising the complexity of this task, Fora turned to Opem, a renowned security solutions provider known for its expertise in large-scale, multi-site projects.
The Challenge: A Multi-Faceted Security Conundrum
The challenges facing Fora were numerous and intricate:
- System Integration: The newly acquired properties were operating on two different access control systems, creating a fragmented security landscape across the portfolio.
- Operational Continuity: With fully occupied buildings, any upgrades needed to be implemented without disrupting the daily activities of tenants or compromising their access.
- Future-Proofing: Fora required a solution that would not only address current needs but also support future technological advancements, including the development of an in-house app.
- Third-Party Compatibility: The new system needed to integrate seamlessly with existing third-party software, particularly Nexudus, which Fora used for workspace management.
- Diverse Infrastructure: The project involved upgrading various access points, from main entrances to office doors, meeting rooms, and utility areas, each with its unique requirements.
- Time Constraints: With 15Â locations to upgrade, time management and efficient execution were crucial to minimise overall disruption.
Opem's Comprehensive Solution
Opem rose to the challenge with a meticulously planned, phased approach to transition all 15 locations from the existing Maxxess system to the more advanced Salto SPACE access control system.
Phase 1: Assessment and Planning
Opem began with a comprehensive assessment of each location, documenting the existing infrastructure and identifying specific requirements. This crucial step allowed for the creation of a tailored plan for each building, ensuring that the unique needs of every space were addressed.
Phase 2: Infrastructure Preparation
The first week at each site was dedicated to laying the groundwork for the new system:
- Installation of wireless infrastructure, including cabling strategically placed nodes to connect with the wireless door handles.
- Coordination with Fora’s maintenance contractors to prepare doors for new hardware, including filling holes left by old systems and making necessary modifications.
Phase 3: System Implementation
The second week at each location focused on bringing the new system online:
- Installation of new door controllers and readers compatible with the Salto Space system.
- Replacement of traditional lock-and-key systems with Salto wireless handles on office doors, meeting rooms, cleaners’ cupboards, pantries, and maintenance areas.
- Data migration from the old system to the new, including the use of an encoder to transfer tenant information onto new Salto access control cards.
Phase 4: Testing and Training
Before finalising each installation, Opem conducted rigorous testing to ensure system reliability:
- Comprehensive checks of all access points to verify proper functioning.
- Simulated scenarios to test the system’s response in various situations.
- In-depth training sessions for Fora staff, equipping them with the knowledge to manage and troubleshoot the new system effectively.
Project Execution
Each building requires approximately two weeks for completion, depending on the complexity of the site. This timeline demanded exceptional coordination and resource management from Opem:
- Teams were strategically deployed across multiple sites simultaneously to optimise the upgrade schedule.
- Regular communication channels were established with Fora’s management and tenants to provide updates and address any concerns promptly.
- Continuous quality checks and progress reports ensured that the project remained on track and met Fora’s high standards.
Results and Benefits: A Transformed Security Landscape
The successful implementation of the Salto Space system across all 15 Fora locations yielded numerous benefits:
- Unified Control: A single, cohesive access control system now spans the entire Fora portfolio, significantly streamlining management and monitoring processes.
- Enhanced Integration: Seamless compatibility with Nexudus and other third-party systems has improved overall operational efficiency.
- Improved Security: The elimination of traditional lock-and-key systems in favour of digital solutions has dramatically enhanced security measures across all properties.
- Future-Ready Infrastructure: The new system provides a solid foundation for future technological advancements, including the planned in-house app development.
- Operational Efficiency: Centralised management of access rights and real-time monitoring capabilities have reduced administrative burden and improved response times to security events.
- Tenant Satisfaction: The seamless transition and improved access control features have been well-received by tenants, enhancing their overall experience in Fora’s spaces.
Client Testimonial
Working alongside Opem Security for the past eight years has been a testament to the strength of our partnership. As the Group Head of Facilities for The Office Group, I can confidently say that Opem is not just a supplier but a vital part of our day-to-day operations Opem has consistently demonstrated a deep understanding of our security needs and has provided innovative solutions that align seamlessly with our evolving requirements. Their commitment to excellence and reliability has made them a key player in our long-term security strategy. In an industry where trust is paramount, Opem has proven time and again to be a partner we can depend on. The longevity of our relationship is a testament to their unwavering dedication and the value they bring to The Office Group. Their commitment to excellence has been a driving force behind our success 360 security operation model.
ALEX WALTERS, GROUP HEAD OF FACILITIES AT THE OFFICE GROUP
Conclusion: Setting New Standards in Access Control
This case study stands as a testament to Opem’s expertise in managing complex, large-scale security upgrades while maintaining operational continuity. The successful integration of the Salto access control system across Fora’s expanded portfolio has not only met their immediate needs but has also laid a strong foundation for future growth and innovation.
By seamlessly blending technical proficiency with strategic planning and execution, Opem has helped Fora set new standards in the commercial property sector. This project serves as a blueprint for how modern businesses can adapt and thrive in an increasingly connected and security-conscious world.
